In this course Cynthia Blankenship will help you understand how to set clear, documented expectations of your staff. Managing people can be a challenge. This course is designed to provide participants with the tools needed for effective people management, starting with setting and documenting expectations. In addition to creating a roles and responsibilities document, we will role play introducing the concept to employees.
The format of the course will be a combination of presentation, group discussion, and practice giving/receiving feedback.